Custom workflow actions in Microsoft Dynamics CRM 2011 Online

Microsoft have provided clarity around the use of Custom Workflow activities in CRM 2011, you need to be careful if you go the CRM online route that a plug-in extension solution will meet your needs, Workflow extensions are NOT supported.

Here is the Microsoft article release:

We have received multiple questions and feedback regarding the capability of adding custom workflow activities in CRM 2011 Online and I would like to provide some responses as well as offer some guidance on how to insert custom logic to workflows in CRM 2011 Online.

Due to a technical limitation we are unable to support custom workflow activities in CRM 2011 Online. Custom workflow activities is a widely used feature and having direct support for it in Online is one of our top priorities, we are considering enabling this support in a future release.

Read More here



  1. #1 by Matthew Mead on November 26, 2010 - 2:12 pm

    I have had a couple of comments in my circles asking whether a “Custom Workflow Activity” is the same as creating a Workflow Activity through CRM Workflow. This article only appliies to coded Workflow ‘extensions’ that are built in Visual Studio. Rest assured Workflow Activities in CRM 2011 Online are still there.

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